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Privacy Policy

eInvite.com at costco.com
Privacy Policy
Updated November 1, 2004


This privacy statement explains our privacy practices for our customers who register to use our eInvite.com at costco.com Web site for delivery of products to a U.S. address.

eInvite.com at costco.com's Commitment to Privacy

We respect your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This privacy statement explains our policy regarding the collection, use, disclosure and protection of personal information. The terms of this privacy statement apply to information collected from you, unless different terms are specified as part of a special offer, or in another form or contract we provide you and you consent to those terms by participating in the special offer or the program, or otherwise. The links below provide detailed information about our privacy practices:

A. What is Personal Information?

Personal information is information that identifies an individual or is directly associated with a specific person or entity such as a customer's name, address, telephone number, e-mail address, credit card number, or information about activities which can be directly linked to that person, such as his or her purchases.

Our definition of personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase may be collected and combined with information about the products purchased by others. Aggregate data helps us understand trends and customer needs so that we can better consider new products and services, and tailor existing products and services to customer desires.

B. Collection of Personal Information

We collect the personal information that you provide us, such as when you:

We may automatically collect some information when you visit our Web site, such as your computer's network address and operating system, the site from which you linked to us, and the time and date of your visit and purchases. This information is not linked by us to personal information, but rather is only used to compile aggregate information. This information may be collected through the use of "cookies" (see Online Specifics below).

C. Use of Personal Information by eInvite.com at costco.com

The personal information we collect is generally used to process your requests or transactions, provide you with high-quality service, tell you about opportunities we think will be of interest, and understand your needs so that we can serve you better.

D. Sharing of Personal Information

We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the limited circumstances described below:

  1. Order Fulfillment

    We may provide to a third party certain information that is necessary to fulfill an order you have placed with us. For example, if you request shipment for a purchase, we may provide your address to the shipping carrier. However, we give vendors, suppliers, and others involved in the commerce distribution chain only the information needed to provide you the products or services you order, such as shipping and/or billing address, e-mail address, telephone number and product orders. Moreover, we require them to keep the information confidential and not to use it for other purposes. We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.
  2. Costco Wholesale

    All personal information provided by eInvite.com at costco.com may be shared at anytime and for any reason, in its entirety, with Costco Wholesale.
  3. Other Disclosures

    In addition, we may disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of Costco Wholesale or eInvite.com at costco.com, our customers, our employees or the public. Information about our customers, including personal information, may be disclosed or transferred as part of, or during negotiations of, any lmerger, sale of company assets or acquisition.

E. Protection of Personal Information

We have put into place security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. Personal information we collect is stored electronically and may be combined with other membership information. We use technical, contractual, administrative and physical measures in an effort to protect against unauthorized access.
Further, when you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer). SSL encrypts all information entered on our site before it is sent over the Internet. We also use SSL to allow you to securely view your online account and registration information.
Account information is accessible online only through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of eInvite.com at costco.com by any person using your password. If other people have access to your e-mail, they may be able to access your password and obtain personal information about you (such as your credit card information), or change information about your user profile. You should not use an e-mail account operated by an employer because many employers have the legal right to access such e-mail accounts. Please advise us our customer service department immediately if you believe your password has been misused.

F. Online Specifics

  1. What Are Cookies and Are You Required to Accept Them?

    Cookies are small files that are stored on your computer. At eInvite.com at costco.com, we use cookies to help optimize your shopping experience. eInvite.com at costco.com does not store in cookies any personal information about you.
    While cookies are optional for browsing eInvite.com at costco.com, they are required for registering, logging on, shopping or adding items to your cart. If you wish to purchase items or set up an account on eInvite.com at costco.com, you will need to accept a costco.com cookie.
  2. Use of the eInvite.com at costco.com Web Site by Children

    We encourage parents to take an active interest in their children's use of the Internet. We do not intend to collect information from children who are under 18 years of age. If you are under 18, you should not provide information on the eInvite.com at costco.com Web site and should ask your parent to do so for you.
  3. Updating, Reviewing or Correcting Online Personal Information

    You may update, review or correct your online account information at any time online by accessing your password-protected registration page via the "Your Account" area of the Web site. You also may e-mail or call our Customer Service Department at any time for assistance on this issue.

G. Questions or Concerns

If you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can do the following:

  1. Call our Customer Service Department at 1.877.267.3468;
  2. E-mail us at costcocustomerservice@einvite.com; or
  3. Write us at:
    eInvite.com at costco.com, Customer Service
    216 West Boylston St.
    West Boylston, MA 01583

H. Changes to this Statement

We reserve the right to change this privacy statement at any time, but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how information you provide will be used. If there is ever a material change to how we use information you provide and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.